Frequently Asked Questions

No. Some products are Canva templates, but others use Google Sheets, Google Forms, Google Docs, PDFs, guides, workflow maps, or a combination of tools.

Each product listing explains what is included and which platform you will need.

Not always.

Many Canva products are designed to work with Canva Free. Some products may use Canva Pro features, premium fonts, background removal, or other Pro tools. If Canva Pro is required or recommended, the product listing will say so.

Always check the product description before purchasing.

For products that include Google Sheets, Google Forms, or Google Docs, yes. You will need access to a Google account so you can make your own copy and use the files.

These products are usually delivered through template links or setup instructions that walk you through copying the files into your own Google account.

Most products are built to be beginner-friendly.

Canva products are designed with editable text, image areas, and structured layouts so you can customize them without designing from scratch.

Google-based products are designed to give you a working structure, not a blank spreadsheet. Some products include setup notes, quick-start guides, checklists, or workflow maps depending on the product.

That said, you are still responsible for reading the instructions and making a proper working copy before editing.

Yes, if your team operates as one business unit.

For example, if you are part of “The Smith Group” and your agents, assistants, or marketing staff are using the product to support the team’s listings, leads, open houses, or client workflows, one license may cover internal team use.

No. A standard license does not cover brokerage-wide or office-wide distribution.

If agents operate as separate businesses under the same brokerage, each agent or team needs their own license. A broker, owner, trainer, or marketing director may not purchase one standard license and distribute it to the entire office roster.

For brokerage or volume licensing, contact [email protected]

Yes. Support staff may use the files on behalf of the licensed agent or team.

They may not reuse the files for multiple unrelated agents, teams, or clients unless each business has its own license.

No.

You may edit the products for your own real estate business or team, but you may not resell, sublicense, redistribute, or turn the source files into a competing template, tracker, guide, form, or digital product.

After purchase, you will receive a digital download. In most cases, this will be a PDF with links and instructions for accessing your Canva templates, Google files, PDFs, guides, or other included materials.

The exact delivery format may vary by product, so check the product listing for details.

Open the instruction PDF or quick-start guide first.

For Canva products, use the provided template link to create your own editable copy.

For Google products, follow the instructions to make your own copy of the Sheet, Form, or Doc before editing. This helps protect the original template structure.

Yes, unless a product description says otherwise.

Most Agent Marketeur products are made to be customized. You can usually edit colors, fonts, copy, form fields, sheet labels, and other content to fit your business.

For Google Sheets products, be careful when editing formulas, sample rows, hidden columns, or protected structure. If the product includes setup notes, read those before changing the file.

Because these are digital products with immediate access, purchases are generally final.

If there is a broken link, missing file, access issue, or technical error on our end, contact us so we can help resolve it.

Please read the product description carefully before purchasing, especially for platform requirements such as Canva, Canva Pro, or Google access.

This is usually a download or print-quality issue.

For printable Canva products, download your finished design as PDF Print when sending it to a printer or printing at home.

For digital use, such as social media or email, JPG or PNG is usually appropriate.

Screens and printers handle color differently. A slight color shift between your screen and the printed piece is normal.

If your printed piece looks too dark, try brightening the photos slightly before downloading. For important print jobs, consider ordering a test print first.

Canva may offer background removal through certain paid features. If your Canva account does not include background removal, you can use another background-removal tool before uploading your image.

Check your Canva account and the product description to confirm whether any Pro features are required.

No. They are template-based workflow products built inside Google tools.

They are designed to help you organize information, capture responses, track follow-up, or manage a repeatable real estate task. They are not custom software, a CRM platform, or a managed automation service.

Usually no.

Some products may help you organize leads, follow-up, or simple client workflows, but they are not intended to replace a full brokerage CRM or transaction management platform.

Think of them as practical working tools for agents who want clearer structure without building everything from scratch.

That depends on the product and your existing tools.

Most Agent Marketeur products are designed to work as standalone templates or simple companion tools. If a product is intended to connect with another platform or workflow, the listing will explain that.

Agent Marketeur does not provide legal advice, brokerage compliance review, MLS approval, or advertising approval.

You are responsible for making sure anything you publish follows your brokerage rules, MLS requirements, state real estate commission rules, fair housing guidelines, and local advertising laws.

If your local rules, brokerage, MLS, or advertising requirements require those items, yes.

Many products include editable space where you can add required information, but you are responsible for knowing what your market requires before publishing or printing.

No. Agent Marketeur sells digital products, templates, guides, and workflow systems. We do not offer one-on-one custom design, custom spreadsheet builds, brokerage compliance review, or managed marketing services as part of a standard product purchase.

Support is limited to product access issues, missing files, broken links, or basic questions about what is included.

We do not provide custom editing, personalized setup, Canva training, Google account troubleshooting, legal review, or marketing strategy consultations with a standard purchase.

For support, contact [email protected]